A Remote Chat & Email Support Representative is a customer-service professional who helps customers through live chat, email, and other online communication channels, without working from a physical office. Main responsibilities: * Respond to customer questions through chat and email. * Resolve customer complaints and service issues. * Provide accurate information about products or services. * Troubleshoot basic account or technical problems. * Process requests such as refunds, cancellations, or account updates when authorized. * Document customer interactions in a CRM or ticketing system. * Escalate complicated issues to the appropriate department. * Follow company policies and maintain professional communication. * Handle multiple conversations or support tickets efficiently. * Follow up with customers when necessary. Typical requirements: * Good written and verbal communication. * Strong typing and computer skills. * Ability to multitask and prioritize tickets. * Good problem-solving skills. * Professional and friendly communication style. * Reliable internet connection and a suitable computer for remote work. * Experience with customer service or support is often helpful, but some entry-level positions provide training.
About the Role: The Project Engineer is responsible for the support of functions related to construction management in the electrical... ...employees. MYR Group does not sponsor applicants for work visas. Applicants must be currently authorized to work in the United...
...Optomi, in partnership with a leading entertainment and media organization, is seeking an experienced Email Marketing Specialist to support transactional messaging operations across high-volume customer-facing communications. Candidates must have strong hands-on experience...
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...Job Description Job Description Timmons Group is currently seeking a Civil Engineering Project Manager to join our Energy & Renewables Group located in our Plano, TX office location.This position will be specifically for our solar team. Projects in this...